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Shipping Information

Where do we ship to?

ORRO Timepieces ships internationally to almost every country worldwide - including all 50 states in the USA, Canada, United Kingdom, Australia, Singapore, Hong Kong, Malaysia, etc.

Where do we ship your order from?

ORRO ships all orders made on from either our warehouse in Hong Kong or Singapore, depending on the item ordered, availability of stock and the delivery country.

Shipping Service & Rates

ORRO ships out most international orders via DHL Express courier delivery. However, for shipments to certain countries, we may use another courier companies.
Shipping rates are flat rates PER ORDER (depending on your delivery country) and are calculated automatically by our system when you checkout.
We charge a subsidized flat shipping rate of US$25 for each order to anywhere in the world.

FREE Shipping Offer

ORRO provides free shipping for orders that are shipped to Hong Kong & Singapore. For orders delivered to other part of the world, we may have occasional promotions that offer free shipping.
We charge a subsidized flat shipping rate of US$25 for each order.
If an item is shipped free of charge and subsequently returned, the full shipping fee will be deducted from the refund amount.

Shipment Tracking

After your order had been shipped out, we will send you an email notification confirming your shipment and a DHL Express shipment tracking number. This gives you the ability to track your order until it reaches you or your recipient. DHL shipment tracking numbers can be tracked at
If we ship your order using an alternative courier company, a shipment tracking number together with the tracking website will be emailed to you.

How many days will shipment take?

Most orders can be shipped out within 7 business days after an order is made, unless otherwise stated on the product description. Our sales team will contact you via email should there be any delays to your order.

Customs & Sales Tax

All ORRO Timepieces orders made via our website do not include customs & sales duties imposed by local customs authorities in your country. From our experience, most countries do not impose taxes on our orders as the package is relatively small and can pass off as a gift. However, should there be any taxes imposed on an item, you will be responsible for paying these amounts to your country’s local customs.
Customers in Hong Kong & Singapore will not need to pay any sales taxes upon delivery as the order will be shipped locally via a local courier service.

Shipping as a Gift & Packaging

All ORRO Timepieces are shipped in our exclusive branded boxes (excluding the purchase of straps). Our boxes come with an elegant ORRO Timepiece giftbox that can be sent either to you or straight to a loved one (simply specify a different shipping address when you check out).